KONG Connects Cat Toys are designed for adaptability by connecting to multiple surfaces giving your cat a varied challenge while allowing you the ability to customize the play experience. The KONG Benderz teaser toy√ïs bending and twisting ability attaches to nearly anything creating an active play session and entertaining fun. KONG Premium North American Catnip and bright ribbons will delight offering an added reward.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund & Return's Policy
Change of Mind
If you change your mind and wish to return your purchase, you can do so within 30 days subject to the below:
Your purchase (the product/s) must be unused and in the same condition that you received it. It must also be in the original packaging.
You must notify us of your intention to return your purchase and request the return shipping address from us.
Return postage cost's will be at your expense.
Under Australian Consumer Law, you are entitled to a refund, replacement or repair for a major problem with a product covered by consumer guarantees.
In order for us to honour our commitments to these guarantees, we may ask that you;
Provide a detailed explanation of the issue with the product.
Provide photographic or video evidence of the issue with the product.
Seek an independent report about the fault with the product.
Return the product to us for further inspection.
Based on the above information and after consultation with the manufacturer we will then make a decision on a Repair, Replacement or Refund.
Our obligation is to ensure that you are left in a position that is equal to or better than when you made the purchase with us.
Our freight providers are under significant pressure during this coronavirus pandemic due to larger than normal freight volumes. This means some orders may be delayed whilst in transit to you.
We are in constant contact with our freight providers and are receiving daily updates, if you have any urgent requirements please contact us so that we can ensure your expectations are met.
It is still business as usual and whilst we have seen many delays significantly reduce over the past few weeks, please allow an extra 1-2 working days for your orders to reach you.